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General Conditions of sale

Download the general conditions of sale .pdf

Article 1 - Object

  • The present conditions govern the sales by the company "knowledge of the ancients Ltd." 6 71-75 Shelton Street Covent Garden ENGLAND of on the web site http://tickets.lesavoirdesanciens.fr


Article 2 - Prices

  • The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the date of the order), unless otherwise stated and excluding costs of processing and shipping.

  • In the event of order towards a country other than metropolitan France you are the importer of the products concerned. Of customs duties or other taxes local or right of importation or taxes of state are likely to be payable. These rights and sums do not fall under the jurisdiction of the society They will be at your expense and are your sole responsibility, both in terms of declarations as of payments at the authorities and qualified organizations of your country. We advise you to inform you about these aspects near your local authorities.

  • All the orders whatever their origin are payable in euros and in USD.

  • The company's "knowledge of the ancients Ltd" reserves the right to modify its prices at any time, but the product will be charged on the basis of the rate in effect at the time of the validation of the order and subject to availability.

  • The products remain the property of the company "knowledge of elders Ltd until full payment of the price.

  • Attention : as soon as you take possession physically of the ordered products, the risk of loss or damage of products passes to you.


Article 3 - Orders

  • You can place your order : On our website weg : http://lesavoirdesanciens.shop

  • The contractual information is presented in French and will be subject to confirmation at the latest at the time of validation of your order.

  • The company's "knowledge of the ancients Ltd" reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and, more particularly, in the case of a supply problem, or in case of difficulty concerning the received order.


Article 4 - Validation of your order

  • Any order appearing on the Web site http://lesavoirdesanciens.shop implies acceptance of these General terms and Conditions. Any confirmation of the order implies your full and entire acceptance of the present general conditions of sale, without exception or reservation.

  • All the data provided and the recorded confirmation will be worth proof of the transaction.

  • You represent that you have perfect knowledge.

  • The order confirmation will be worth signature and acceptance of transactions.



Article 5 - Payment

  • The fact of validation of your order implies that for you the obligation to pay the stated price.

  • The regulation of your purchases is made by credit card through the Paypal secured system.



Article 6 - Withdrawal

  • In accordance with the provisions of article L. 121-21 of the French Consumer Code, you have a cooling off period of 14 days from the receipt of your products to exercise your right of retraction without having to justify reasons nor to pay penalty.

  • Returns are to perform in their state of origin and complete (packing, accessories, notice). In this context, your responsibility is engaged. Any damage sustained by the product on this occasion may be such as to defeat the right of withdrawal.

  • The return costs are at your expense

  • In case of exercising the right of withdrawal, the company "knowledge of the ancients Ltd" will refund the sums paid, within a period of 14 days following the notification of your request and through the same means of payment used when ordering.


EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

  • In accordance with the provisions of article L. 121-21-8 of the Consumer Code, the right of withdrawal does not apply to :

  • The provision of services fully completed before the end of the withdrawal period and the execution of which began after express prior agreement of the consumer, and expressly waiving his right of withdrawal.

  • The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the trader and which may occur during the withdrawal period.

  • The supply of goods made to the consumer's specifications or clearly personalized.

  • The supply of goods which are liable to deteriorate or expire rapidly.

  • The supply of audio or video recordings or computer software if they have been unsealed by the consumer after the delivery.

  • The supply of digital content not supplied on a material medium, the execution of which began after express prior agreement of the consumer, and expressly waiving his right of withdrawal.


Article 7 - Availability

  • Our products are offered as long as they are visible on the site http://lesavoirdesanciens.shop and within the limit of stocks available. For products not stocked, our offers are valid subject to availability from our suppliers.

  • In case of unavailability of product after placing your order, we will notify you by mail. Your order will be cancelled automatically and no bank debit will be made.

  • In addition, the Internet site http://lesavoirdesanciens.shop does not intend to sell its products in significant quantities. Therefore the company "knowledge of the ancients Ltd" reserves the right to refuse orders that are too large.


Article 8 - Delivery

  • The products are delivered to the delivery address indicated during the order process, within the time period shown on the validation page of the command.

  • In case of delayed shipment, an email will be sent to you informing you of the possible effect on the delivery time that was indicated.

  • In accordance with the legal provisions, in case of delay in delivery, you have the possibility to cancel the order in the terms and conditions defined in article L 138-2 of the Code of the Consumption. If between the time you receive the product we will refund and costs of delivery in the terms of article L 138-3 of the French Consumer Code.

  • In the case of delivery by a carrier, the company "knowledge of the ancients Ltd" cannot be held responsible for late delivery due exclusively to the unavailability of the client after several proposals for appointment.


Article 9 - Warranty

  • All of our products have the legal guarantee of conformity and the warranty against hidden defects provided in articles 1641 and following of the civil Code. In the case of non-compliance of a product sold, it can be returned, exchanged or refunded.

  • All claims, requests for exchange or refund must be made by e-mail or postal mail within 30 days of delivery.

  • Products must be returned in the condition in which you received them, with all the elements (accessories, packaging, instructions...). The postage costs will be reimbursed on the basis of the invoiced price and the postage charges will be reimbursed on presentation of receipts.

  • The provisions of this Article do not prevent you from enjoy the right of withdrawal provided for in article 6.


Article 10 - Liability

  • The products proposed comply with French legislation in force. The responsibility of the company "knowledge of the ancients Ltd" cannot be held liable in the event of non-compliance of the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importation or use of products or services that you intend to order.

  • In addition, the company "knowledge of the ancients Ltd" cannot be held responsible for any damages resulting from improper use of the products purchased.

  • Finally the responsibility of the company "knowledge of the ancients Ltd" cannot be held liable for all inconveniences or damages inherent to the use of the Internet network, in particular a rupture of service, external intrusion or presence of computer viruses.


Article 11 - applicable Law in case of disputes

  • The language of this contract is the French language. The present conditions of sale are subject to French law. In case of dispute, the French courts will be only competent.


Article 12 - intellectual Property

  • All elements of the site http://lesavoirdesanciens.shop are and remain the intellectual and exclusive property of the company "knowledge of the ancients Ltd." 66 71-75 Shelton Street, Covent Garden, ENGLAND . No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound. Any simple link or by hypertext is strictly forbidden without the express written consent of the company "knowledge of the ancients Ltd".


Article 13 - personal Data

  • The company's "knowledge of the ancients Ltd" reserves the right to collect the personal information and the personal data about you. They are necessary for the processing of your order, as well as to the improvement of the services and information we send you.

  • They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

  • These information and data are also kept for security purposes, to meet legal and regulatory obligations.

  • In accordance with the law of 6 January 1978, you have a right of access, rectification and opposition to personal data and the personal data about you, directly on the Internet site.


Article 14 - Filing Evidence

  • The company's "knowledge of the ancients Ltd" archive purchase orders and invoices on a reliable and durable support constituting a copy faithful in accordance with the provisions of article 1348 of the civil Code.

  • The registers of the company "knowledge of the ancients Ltd" will be considered by all parties as proof of communications, orders, payments and transactions intervened between the parties.

Updates the 18.01.17 (change name)